Privacy Policy

Cryptid Capybara Consortium ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or participate in our design partner program.

1. Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number, practice name, and mailing address
• Professional Information: Practice type, number of providers, current technology stack, and professional interests
• Survey Responses: Information provided through our design partner intake survey and feedback forms
• Communication Records: Content of emails, calls, and other communications with our team

Information Automatically Collected

When you visit our website, we may automatically collect certain information:

• Usage Data: Pages visited, time spent on pages, and navigation patterns
• Device Information: IP address, browser type, device type, and operating system
• Cookies and Tracking: We use cookies and similar technologies to enhance your experience

2. How We Use Your Information

We use the collected information for the following purposes:

• Design Partner Program: Evaluate applications, facilitate partnerships, and provide program benefits
• Product Development: Understand user needs, validate features, and improve our platform
• Communication: Respond to inquiries, provide updates, and share relevant information
• Marketing: Send newsletters, product updates, and promotional materials (with consent)
• Analytics: Analyze website performance and user behavior to improve our services
• Legal Compliance: Meet legal obligations and protect our rights and interests

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Website hosting and maintenance (HubSpot, cloud providers)
• Email marketing and communication platforms
• Analytics and performance monitoring
• Customer relationship management

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Legal Requirements

We may disclose information when required by law, court order, or to protect our rights, safety, or the rights and safety of others.

Design Partner Recognition

With your explicit consent, we may use your practice name and feedback as testimonials or case studies in our marketing materials.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Access controls and authentication procedures
• Regular security assessments and updates
• Employee training on data protection practices
• Compliance with healthcare security standards

5. Your Rights and Choices

Access and Correction

You have the right to access, update, or correct your personal information. Contact us to request access to your data or to make corrections.

Marketing Communications

You can opt out of marketing communications at any time by:

• Clicking the unsubscribe link in our emails
• Contacting us directly
• Updating your preferences in our systems

Data Deletion

You may request deletion of your personal information, subject to legal and business requirements.

Cookies and Tracking

You can control cookies through your browser settings, though this may affect website functionality.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Provide personalized content and experiences
• Measure the effectiveness of our marketing campaigns

Types of cookies we use include:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements

7. Third-Party Links

Our website may contain links to third-party websites. This privacy policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Generally:

• Contact information: Retained while you're interested in our services
• Survey responses: Retained for product development purposes
• Marketing data: Retained until you opt out
• Analytics data: Anonymized and retained for business analysis

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable laws.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

11. Healthcare-Specific Considerations

For healthcare providers using our platform:

• Separate Business Associate Agreements apply for PHI handling
• Additional HIPAA privacy and security rules apply
• Patient data is subject to more stringent protection measures
• Breach notification requirements follow HIPAA guidelines

12. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Updating the "Last Updated" date at the top of this policy

Your continued use of our services after any changes constitutes acceptance of the updated policy.

13. State-Specific Rights

California Residents (CCPA)

California residents have additional rights including:

• Right to know what personal information is collected
• Right to request deletion of personal information
• Right to opt out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

Other State Laws

Residents of other states may have similar rights under applicable state laws. Contact us to exercise any available rights.